RPA’s main strength of automating a manual, rule-based process has been mainly used in organizations to automate back-office business processes. (Daso, 2021)
Examples of such processes:
- HR services,
- supply chain,
- IT services,
- finance and accounting.
➡️The reasoning behind this is, these functions mostly are based on rule-based processes such as reporting, payroll, data management, accounting, sales management; data is moved around from one system to another.
➡️Automating these processes with RPA can bring cost savings to organizations as well as increase efficiency by speeding up cycle times. (RPA for Retail Sector - Retail Industry Automation | UiPath, n.d.)
RPA for Retail Sector—Retail Industry Automation | UiPath. (n.d.). Retrieved March 3, 2022, from https://www.uipath.com/solutions/industry/cpg-retail-automation
Daso, F. (2021, October 31). DoNotPay, A Consumer Robotic Process Automation Startup, Encodes Consumer Rights Into Society’s Operating System. Forbes. https://www.forbes.com/sites/frederickdaso/2021/10/31/donotpay-a-consumer-robotic-process-automation-startup-encodes-consumer-rights-into-societys-operating-system/