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Consistency

Consistency

👉🏼
We want to be consistent with our past commitments, even if the initial commitment is much smaller.
If we have committed something in the past, we want to pursue this behavior in the future. This means, that past commitments shape behavior.

Science

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Initial commitment was a small “drive safely card“ people of one neighborhood put in their windows led to a 400% increase to the later commitment of putting up a big sign in the neighborhood compared to the neighborhood without the initial commitment.

Key takeaways

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References

Cialdini, R. B., & Martin, S. (2012). Science Of Persuasion. https://www.youtube.com/watch?v=cFdCzN7RYbw&t=447s&ab_channel=influenceatwork

© Chair for Strategy and Organization, Technical University of Munich

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