Unlock the power of effective dialogue with preparation, clear goals, and timely closures. Avoid resistance and promote constructive solutions by embracing the Values and Development Grid. Discover practical recommendations for successful conversation management. Let's transform conversations into catalysts for positive change.
Preparation and conclusion of a conversation are important components of every discussion to facilitate an informed discussion and achieve concrete results.
Foundations for Preparation of a Conversation
ℹ Gather Information:
Legal options, facts, reference examples, and necessary information for informed discussions and evidence of behaviors.
🥅 Defining conversation goals:
Avoiding aimless conversations, clarifying and agreeing on specific goals.
✨ Assessing results and agreeing on measures/actions.
Summarizing the achieved results and making clear agreements for further steps.
Methods and Recommendations for Professional Conversations
| Description | Goal | Checkbox |
|---|---|---|
Avoidance of harsh criticism and devaluations despite valid arguments | Promotion of openness and constructive solutions, and prevention of reinforcement of resistance | |
Utilization of the Values and Development Grid to address problematic behaviors | Effective tool for difficult conversations that reveals directions for development. | |
Making resources available and preventing blocking and defensive behaviors | Promoting a constructive conversation atmosphere with a focus on solutions and future-oriented agreements. |
Source of content: Schwierige Mitarbeitergespräche führen | perso-net. (o. D.). https://www.perso-net.de/rkw/Schwierige_Mitarbeitergespräche_führen.