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© Chair for Strategy and Organization, Technical University of Munich

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Methods and Recommendations

Description
Goal
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Avoidance of harsh criticism and devaluations despite valid arguments

Promotion of openness and constructive solutions, and prevention of reinforcement of resistance

Utilization of the Values and Development Grid to address problematic behaviors

Effective tool for difficult conversations that reveals directions for development.

Making resources available and preventing blocking and defensive behaviors

Promoting a constructive conversation atmosphere with a focus on solutions and future-oriented agreements.