📈 Exploring how operating model characteristics shape AI maturity and financial outcomes

Our research examines which operating model and organizational design characteristics enable companies to unlock real value from AI. By analyzing firms across industries and geographies, we aim to identify the key levers—such as leadership roles, data function design, and cross-functional integration—that drive AI maturity and superior financial performance.

[…] AI is becoming the new operational foundation of business - the core of a company’s operating model, defining how the company drives the execution of tasks. AI is not only displacing human activity, it is changing the very concept of the firm. - Marco Iansity & Karum R. Lakhani, Competing in the Age of AI, 2020